There is no place more relaxing or more beautiful than the
back terrace at the Treadwell Inn, in beautiful St. Andrews-by-the-Sea.
Celebrating their 20th year of hosting discerning guests at their beautiful historic inn, owners
Annette and Jerry Mercer have created a little olive oil heaven right in their
own back yard. They have once again transformed much of their ground floor,
this time into a first class olive oil and balsamic vinegar emporium.
Complimenting this is the Olive Bar, a newly opened seaside snug. Here Chef Markian Shafransky delivers a menu of small appetizer size plates
is offered featuring fresh-from-the-sea Tuna Tartare, Halibut Ceviche, Lobster Cocktail, Malpeque
Oysters on the half shell (arguably the best in the world!), and other tempting seasonal and local nibbles. The Olive
Bar’s wine selection available by the glass (usually 12 varieties) makes this
romantic spot a great place right on Water Street overlooking the sparkling harbor
to spend a relaxing afternoon. The service is excellent. While the Olive Bar does not serve full meals,
two small plates works very nicely for a light lunch or early supper. The
prices are not inexpensive, but he views are priceless!
Monday, July 30, 2012
Tuesday, July 24, 2012
Restaurant Review – The Rossmount Inn
From the moment the large Victorian yellow house on the hill
comes into view, one is enveloped in a feeling of bucolic splendor. Driving
through the allee of upright Poplars, I get a feeling of being transported back
in time to an age where simple elegance is the order of the day.
The Rossmount Inn is enjoying its 12th season
this year. I clearly remember when Chris and Graziella Aerni first opened their
doors to the public as the newest owners of this famous inn. Over the years,
this formidable team of chef and hostess has beguiled their guests with
incredible food and absolute charm.
The menu, refreshed daily according to what’s fresh, clearly
reflects the philosophy of the restaurant. Everything must be fresh from the local
waters, regional organic farms, or their extensive vegetable garden. The
kitchen avails itself on a variety of organic growers in the area to supplement
the sumptuous bounty of the garden.
Favorites of mine include avocado and salmon tartare, beef capaccio,
halibut ceviche, or the Bantry Bay organic mixed green salad to start. The
olive oil poached halibut melts in one’s mouth, as do the short ribs, the
spit-roasted “suckling pig”, and the foie gras served with duck breast. One has
come to expect magic from the kitchen when the chanterelles are on offer; ditto
fresh oysters, salmon, tuna, or heirloom tomatoes and beets.
The desserts are a sublime end to the meal and are never
overbearing. I often am quite happy with three gorgeous hand made chocolate truffles
and coffee, and on occasion I will dive right into the perfect maple-ginger crème
brulee or delightful chocolate truffle cake with raspberry coulis. What I like
most is leaving the table without feeling bloated, yet fully satisfied.
The wait staff is a well-coordinated team of dedicated women
who move effortlessly throughout the main dining room and bar quietly attending
to guests’ every need in a gracious and unhurried way. Although the tables are
covered in crisp white table clothes, there is an understated formality to the
atmosphere.
To be critical, the acoustics are not the best, and if there
are a couple of celebratory tables on the go, having a quiet conversation is
impossible. At some point, some of the chairs need some updated cushioning. On
balance however, there is nothing to keep seasoned foodies and folks visiting
the area for the first time from making reservations weeks in advance to ensure
themselves a table.
Open eight months of the year, guests are treated to an
ever-changing combination of flavors, with the chef continually creating and
inventing amazing new taste sensations.
The Rossmount Inn is unquestionably one of my favorite
restaurants of all time and arguably one of the finest restaurants in Canada.
Sunday, July 22, 2012
Can We Raise Polite Children?
Perhaps this is a symptom of “school’s out for Summer!”, but
I have been asked a thunderous number of questions about teaching children
manners. Even more importantly though, is the fact that parents are beginning
to seek advice on how to actually teach their children. Sadly, an entire
generation (or more) was raised with such flexible guidelines and without boundaries
that they have no real idea how to impart good manners to their children. And
because the parents don’t know right from wrong themselves, it makes teaching
decent, socially acceptable behaviour to their children very difficult.
Children are like sponges when it comes to in-taking
information they glean from those closest to them – their parents. From the
moment they are born, they instinctively acept that what their parents do is
the correct way of doing things. Nothing escapes their attention, both good and
bad. We are becoming more and more aware of the real need for parents to set
much better examples for their children. They also need to actually take
responsibility for their children’s upbringing, safety, and actions!
Setting a good example begins and ends at home. I understand
my own parents did not always agree on any number of things, just like the rest
of us; however, they never raised their voices to one another in front of my
sister or me. As a result, neither of us tends toward raising our voices in
order to make a point. We were rarely criticized or corrected in public; that
was always clearly accomplished in private. Hence, we don’t tend to criticize
others in public. There are just as many breaches of etiquette that occurred as
we grew up, and for those, I at least, am still in the process of fully
understanding.
I don’t think it’s necessary to overthink the process of
teaching good manners. They really are not that complicated in their most basic
form. Learning to understand The Golden Rule and realizing the consequences of
our actions teach most of us many important life lessons. Learning to show
respect for one’s elders can be understood at a very early age. For instance, children
need to be taught to stand when an adult enters a room; they won’t have
inherited this as an instinct. So either one explains this concept to them as
the way things are done, or they will learn by following the parent’s example. Children must learn that they are not the
center of the universe and be made aware of the many others they encounter at
school, in public places, etc.
Teaching table manners can seem a daunting task, especially
if several children of varying ages are in the mix. As we would treat adults,
we would also want to treat our children – with respect and kindness. As parents,
it lies with you to give direction and instruction, mainly to keep your
children safe. But good manners also make it far easier to make friends, make
better grades and make fewer unwise choices. Even gaining acceptance into one’s
college of choice or getting a better job placement can all result from having
a good set of manners as a second nature part of your personality.
Simple etiquette courses could even be part of children’s
educational curriculum. It is not secret that schools are short of both time
and money. It takes a relatively short amount of time and money to set up such
a program, but unfortunately good manners are obviously not a priority. As a
result, the faculty is saddled with epidemic outbreaks of bullying, declining
academic performances, and a weakened workforce for the future.
There has been no more important time to turn things around.
Frankly, if incivility and rudeness infiltrate the fabric of society to a much
greater extent, we may very well be dealing with an unsustainable society, as
we know it today. Parents need to make good manners a high priority at home.
Children must learn these simple soft skills at home first. Home needs to
provide a supportive and safe environment for children in which to thrive and
fully develop their highest potential.
Schools need to support good manners. But we cannot place
the burden of responsibility for teaching our children how to behave properly
on school faculty. Teachers are not trained to properly take on such a
responsibility. Tasking them with this is inappropriate and totally unfair.
Rather, the school setting ought to benefit from the proper behavior of
students and rely on parental guidance to teach the basics of good conduct and
civility.
Yes, it is very possible and actually very easy to raise
well-mannered children. Clear communication, compassion, and a lot of love,
respect and positive feedback will go a long way to make the whole learning
process more effective and more pleasant. By setting a good and constant
example is one’s greatest tool. By bringing the importance of good manners into
sharper focus, tomorrow’s adults will suddenly emerge with greater self-esteem
and greater respect for themselves and those around them.
Wednesday, July 18, 2012
May I Have Your Credit Card Number, Please!
Recently, a Canadian radio news anchor took great umbrage at
the seemingly new restaurant practice of requiring the credit card number of
someone making a reservation for a table. This procedure is common practice in
many major cities worldwide, and is now being introduced onto the Toronto food
scene. Understandably some eyebrows are being raised and customers who have
never experienced this before are shocked! I was asked for an opinion as an
arbiter of etiquette hoping that I would rush to the rescue of the customer.
Having been on both sides of the restaurant business, I
completely sympathize with the restaurant owner, while understanding the
confusion a potential customer might have as the result of this perceived
invasion of privacy. In the end, this practice is most likely here to stay and
we will need to adjust our mindset to accept this if we are to enjoy dining at
the finer restaurants.
Given the vulnerability we face today with identity theft
and credit card fraud, the temerity of the public is understandable. However,
what the general public may fail to realize is the severe effect no-shows have
on the viability of a successful restaurant business. The profit margin in the
average successful food establishment hovers at a meager 4%. With this fact in
mind, it is suddenly easy to understand that a small restaurant cannot afford
sudden cancellations or no-shows. Sadly there is an element of society that
feels a sense of entitlement and brashly changes their plans unaware of and
insensitive to the impact such changes may have on others.
Naturally, any time a new policy emerges there will be some resistance. With this inevitability in mind, it would be
ill advised for a majority of restaurants to adopt such a policy. High turnover
establishments where walk-in traffic is the norm would only alienate potential
customers and would likely be less vulnerable to no shows. However, at more
formal spots where reservations are recommended, you should expect to be
charged if you don’t make an appearance. In most places that do adopt this
policy, a 24-48 hour cancellation is part of the deal.
When I bring this subject up for discussion, some peoples’
knee jerk reaction is, “I would never give out my credit card number.” For
those of you with this same reaction, I simply offer the warning that you may
just have to forego dining in some of the finer restaurants, especially if you
are unknown to them. I would caution restaurants that are considering this new
policy to also refrain from asking for these details from established
clientele. The request in this case is unnecessary and may well come off as
pretentious and disrespectful.
The first time I encountered this policy was in New York
City at the well-known restaurant Vong. I had enjoyed eating there many times
before and was, like you, stunned. However, the food is remarkable and I
acquiesced. I didn’t dine there often enough to expect them to remember me and
so I cheerfully cough up the information whenever asked. There are a few
restaurants, not many though, in the Maritimes where this policy could easily
be justified, so get ready!
From a traditional etiquette point of view, the need to
enact this policy clearly reflects the growing climate of disrespect that
pervades society today. Combined with the rough and tumble economic climate of
the day, it makes perfect sense to me. Perhaps if we collectively showed more
respect to the establishments in businesses that provide us the pleasures of
good food and excellent service, they might be able to relax this policy. Until
such time that this happens, we are likely to experience reserving with a
credit card more and more. In the words of Deepak Chopra, “You will not show
gratitude for something which you feel you deserve.” In my opinion, showing
gratitude and being respectful are inseparable.
Monday, July 9, 2012
The Etiquette of the Tailgate Picnic
‘Picnics are for ants and free-range children’ is a saying
used by many a bah-humbug picnic invitee. Perhaps this rings true for so many
because successful picnics are no mean feat! Weather dependent events and
activities have a certain built-in fear factor that can give even the eternal
optimist pangs of angst. Let’s face it; a picnic in the rain simply is no
picnic at all.
Aside from factors outside of one’s control, there are some
guidelines I have garnered over the years that can be helpful when planning a
picnic, specifically a tailgate picnic. Last week, I spent a sun-filled
afternoon at a racecourse where there was actually a tailgate picnic
competition. This was part of an afternoon filled with racing and socializing
designed to raise funds for land conservation. The competition has been in
place for many years and has grown into quite a successful as well as creative
and fun event.
When one thinks of tailgate picnics, one’s mind generally
focuses on football games when cool autumn days lend themselves well to beer
and BBQ’s set up in parking lots or sidelines. Whatever the venue, making a bit
of an effort adds to the overall fun and festive atmosphere of a very hands-on
activity.
A clean car with a spotlessly clean trunk is a good place to
begin. A lot of men prefer their “old relics” to many of their own friends and
take immaculate care of them. These are ideal for tailgates as they are clean,
if not cleaner than many a very well kept kitchen. Car equipment i.e. oil cans,
tire jacks and assorted other car accouterment need to be carefully and
invisibly stowed for the day.
If you are flying solo and not coordinating your efforts
with other like-minded souls, plan your menu to include a bit more food than
what you yourselves require, as you will have both old and new friends who will
pop round to see what you’ve got and you will no doubt want to share your
bounty with them.
Essentials for success are large trash bags, plenty of ice,
non-breakable cups, plates and serving dishes, and disposable cutlery (if any
at all) or at least cheap cutlery, which won’t cause distress as it’s cheerily
pitched into the trash bin with paper plates and plastic cups. I remember
foolishly deciding to bring silver forks to a picnic once to celebrate a
birthday. I was disheartened to discover a fork had gone missing as I was
washing up at home. Undoubtedly it had been inadvertently tossed. As I have
said before, avoid the avoidable!
Food is obviously the main attraction to any good picnic,
perhaps only playing second fiddle to one’s attire. And like one’s attire, the
menu should be carefully planned and be sensible, yet fun. By this I mean (for
the food), to avoid mayonnaise and seafood. There may other ‘danger’ foods, but
these top the list. Exposure to the hot sun, even for a relatively short amount
of time (less than an hour) can turn a lovely dish into a nasty science
experiment and wreak havoc with your meal, except of course for the ants.
This is not to say that shrimp cocktail and crab claws are
out of the question for a picnic; they just need to be iced and consumed first,
being certain that the shells and tails are put in the trash as quickly as
possible. I plan picnic menus incorporating as much finger food as possible.
This might logically include fried chicken and sandwiches. If a grill is part
of the mix, an ice-filled Styrofoam chest or cooler will keep the meats cold
until grilling begins. Invariably potato salad or mixed greens come to mind. If
these are on your menu, opt for the German style of potato salad as it contains
no mayonnaise; and do not dress the greens until the last minute. No one wants
limp lettuce. Using tomatoes in sandwiches is also a surefire way to get them
soggy, so serve tomato slices on a separate plate. Another solution is to
assemble the sandwiches on the spot, and voila, problem solved!
At the end of the picnic be sure to collect all of your
trash and any that may have blown into your space. Leaving the area cleaner
than when you arrived is the best practice and a great way to teach children
how to be helpful, and civic minded. Cleaning up with you as part of the picnic
incorporates them into another essential part of picnicking. If everyone does
his or her bit to clean up, the cycle is complete. And don’t worry about the
ants. We always leave a few scraps for them. After all, picnics are for ants!
Thursday, July 5, 2012
Thar She Blows!
Just as I was pondering what to write about this week, I received
this question from a reader.
“This happened yesterday, in fact. I was having lunch with a friend
from church (albeit, he reached out to me in despair so I'm hardly going to
judge him right now). But, it’s still gross.
“My partner's mother thinks I "don't like tissues" because
I don't have boxes of them around my home, other than in the appropriate
bathroom spots! His family thinks nothing of giving a good blow and putting the
tissue in the pocket for another time -- and then going ahead with a meal! Nice
people, but, again, still gross.
“Thankfully, I raised my children to respect manners and other
people's feelings. When my daughter was 13 she told me she was going to open a
restaurant where, on the door, she would post a photo of a nose and tissue with
the red circle with the line through it, and other with a picture of a bratty
kid crying with the same circle and line. It makes me smile.”
Let’s face it; no one finds the sight and sounds of someone blowing
one’s nose attractive. In fact, most of us find it off putting. I have always suggested
that if one needs to catch a surprise sneeze, then one has few choices.
However, excusing oneself and repairing to privacy should be the very next
move. This is a function of personal grooming and should not be shared.
I was at an airport today waiting for my plane and watched a man walk
over to join a friend in the waiting area. Bad enough that he showed up with a
smelly breakfast sandwich, but prior to eating that he pulled out a napkin and
blew his nose just inches from his friend. Before pulling the food out of the
bag, he jammed the used napkin in it. I was grossed out. I can only imagine how
is friend must have felt. Lucky me got to sit next to this man on the plane!
Needless to say, I did not strike up a conversation.
While on the subject of eating in public waiting areas, I can’t
believe I am the only one who finds the smells that come from those closed
Styrofoam containers, when opened, offensive. I don’t like them in movie
theatres and although I understand that with the advent of no food served
onboard airplanes these days, I find it annoying for someone to plunk him or
herself down next to me, and start eating take away food. Perhaps I am just an
old stick in the mud, but I think it is an invasion of my space. I have the
same objection in shared office space.
In another even more overt display that left me utterly astounded, a
man excused himself from a conversation with two friends. He was sitting in
between them. He returned with a container of salad replete with stinky
dressing, plunked himself back down between his two colleagues and proceeded to
gobble down his salad as though it was de rigeur. Sensing he may have been
offending them, he did make the effort to lean forward so they did not have to
speak through him. He wasn’t going to let munching his meal stand in the way of
joining right back into the conversation, chatting with his mouth full.
Somewhere along the way, he had missed a few manners lessons. These three
people were on their way to a conference and were employees of a well-known
brokerage firm.
This is an example of how one can damage a company’s reputation even
when they are seemingly off-duty! I was so close to opening up a conversation
about business etiquette, but not wanting to break rules of decorum myself, I
refrained.
I hope people will take the time to be more aware of the impact they
have on those around them. I wonder if this man were traveling with his boss, would
he have behaved like this? I would hope not. Are we moving at such a high speed
that we have lost all concept of the effect our interactions with other people
has on them? If so, we need to slow down and smell the roses, but sans used hankies
and smelly eats!
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